CUSTOMER CARE
Shipping
- Lalume currently sends orders within Australia
- $10 AUD flat-fee and sent via Aus Post express
- Signature on delivery
- Free shipping for orders over $100 AUD
- All orders despatched within 2 business days
- 2-4 business day delivery (from the time of despatch)
Returns
- Due to hygiene reasons, unfortunately, Lalume is unable to offer any returns on earrings
- We offer 7-day change of mind returns on all rings and necklaces. Kindly note that change of mind returns are eligible for an online credit note only
- If you would like to make a change of mind return, please simply send a RA request to info@lalumethelabel.com and we will be happy to help you