Start a Return
RETURN PORTAL
Enter your order number and shipping zip code to start a return. This will take you to our secure returns portal.
ONLINE RETURNS & EXCHANGES MADE SIMPLE
Ready to start your return? Simply press START A RETURN to begin.
Warranty returns are reviewed by our team Monday to Friday, between 9am–4pm
If you're submitting a request outside of these hours, please allow up to 24 business hours for it to be approved.
Returning a gift?
Kindly ensure you have the original order number and the shipping zip code linked to the purchase on hand.
Prefer to return in-store?
There’s no need to lodge your return online. Simply visit your nearest Lalume store and our team will take care of the rest.
Find a Store
